常问问题
关于产品1.为确保您的质量的方法？我公司拥有自己的研发和生产基地，产品已在中央实验室专业人员校准之前，在他们离开工厂之前，确保测试结果和权威的准确性。2.我们的客户？SGS，BV，ITS，Bata 3.如何了解您的公司产品售后服务系统？产品售后保证期限为12个月，我们可以提供终身修复保证。我们有一些国家的代理商，他们可以提供门到门服务。如果没有代理商，我们的专业预售和售后服务部门可以在24小时内回复您的任何技术问题。4.产品标准？我们的仪器采用ISO，ASTM，DIN，EN，GB，BS，JIS，ANSI，UL，TAPPI，AATCC，IEC，VDE等国际检测标准。5.我们国家的电源和插头是不同的，你如何解决它？我们可以根据不同的国家和电源插头，配有变压器和符合您当地的要求。 6.Payment methods? T/T, L/C, D/P and so on 7.Deliver time after place order? The general is 10-25days, If we have inventory, we can arrange shipment within 5 days. Please be aware that our production lead times depend on specific items and item quantities. 8.Modes of transportation? Ex Works, Sea Transportation, Air Transportation and International Express. 9.Packing method? Standard export wooden box packaging 10.How about customers evaluation for your products? Our company has established long-term cooperation with the SGS, Bureau Veritas, TUV and Intertek,our high quality products and first-class after-sales service.Our services get the trust of the customer satisfaction and recognition for themselves. 11.Main export market? Now our products have been exported to southeast Asia, South America, North America, Europe and other countries. 12.How to ensure the customer standard use the instrument? We can provide each product related video showing how to install and operate.If you have specific needs, we also can arrange engineer to the customer's company for equipment operation training. About Company 1.Establishing Time? GESTER was founded in 1997 in HongKong. 2.Development history? GESTER was founded in 1997 in HongKong. In 2006, we established the factory in Dongguan, China. GESTER expanded our foreign market in the year of 2008. We set up our company in Fujian province in 2010. 3.Your company is a trading company or factory? Our company is a combination of production and trade, industry and trade integration business, more than 20 years to focus on testing instrument field and 8 years of export experience. 4.How many employees now? 62 5.Company area? The company covers an area of 1200 square meters, plant area of 6000 square meters. 6.What kind of qualification certification that you company have? We have passed the ISO 9001:9001 international quality management system,and become the SGS audit supplier. 7.How many after-sales service personnel in you company? We have nine after-sales personnel, responsible for assist the customer after-sales problems. 8.How many agents in you company? We have agents in Italy, Bangladesh, Pakistan, Brazil, Indonesia, Turkey and other countries can provide door-to-door service to help customer solve the problem of after-sales. 9.Company vision ? To be the best corporation of total testing solutions, leading China testing technology, and become the world-class brand. 10.Company research and development team? Now we have 8 professionals in our R&D team.
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